Frequently Asked Questions
Everything you need to know about your survival gear and orders.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your gear before the next horde arrives.
What is your return policy?
We offer a 30-day return policy on all unused and unopened merchandise. Please ensure all original tags and packaging are intact to qualify for a full refund.
Are the collectibles officially licensed?
Yes, every item in our store is 100% officially licensed merchandise, ensuring the highest quality and authenticity for fans and collectors.
Do you ship internationally?
We currently ship to select countries worldwide. International delivery times vary by location and typically range from 10-21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your shipment's progress in real-time.